Digital Media Marketing, and Technology News
Original analysis on AI, digital marketing, and technology for small businesses
Running the business side of a small company with technology: hiring, operations, pricing AI tools, vendor risk, and getting paid. Practical takeaways drawn from MCNM Marketing’s own agency operations and client work.
AI agents run at roughly one percent of the audience plain chat assistants reach. The blocker isn’t the name or the model — it’s reversibility. Here’s how a small business should actually budget around it.
Flock’s own customer success videos featured police departments now facing misuse allegations. The lesson applies to any business that buys technology, publishes client case studies, or trusts a vendor’s built-in audit tools.
Fast food AI bots upsell 71% of the time versus 58% for humans. Why that number, not payroll savings, is the real case for voice AI at your business.
Small businesses lose thousands to unpaid invoices they’re too busy — or too uncomfortable — to chase. A Las Vegas agency just showed what happens when an AI handles the follow-up with a human hand on every send.
